Small Decencies Define Corporate Culture

Published Tuesday, May 01, 2007

Jim Donald, CEO and president of Starbucks, insists that hour-long meetings be completed in 45 minutes. As a time-management technique, this policy improves efficiency and saves untold hours. But the small decency embedded in this policy is what Donald suggests meeting participants do with the freed-up 15 minutes. “I want you to take your extra 15 minutes to call someone you usually do not contact every day,” he says. There is a philosophy of doing business that goes beyond the transfer of goods and services. It calls for a transfer of values in the form of small decencies ...

To continue reading this article, please register or login – it’s quick and free…

Member Login

Forgot password? Need Help?

Enter your email address below, and we'll email your password.

Are cookies enabled in your browser?

This site uses cookies and session data to keep track of your name and preferences while you're logged in. You cannot login without enabling cookies.

One Step Registration

Fill out the form below for instant access to the page you’ve requested.

Website members also receive access to our entire archive and may apply for a complimentary subscription to our print magazine.
All fields are required Personal Info
  Required Must be a valid email
  Required Passwords must match
  Required
  Required
  Required
  Required
  Required
  Required
  Required

Registered Rep. Magazine

Submit the form for instant access to the page you've requested.

Current Issue

Registered Rep Cover

Sweating the CFP

By Jerry Gleeson

Think the CFP Exam is Hard? Just wait until next year. Why the designation is worth the cost and effort.

All In The Family

Family teams are common in the wealth management industry and getting more so. Hiring family members can be an easy solution to finding a trustworthy partner and a successor. But there are drawbacks.

More Articles from our Current Issue

 
browse back issues

Von Aldo

Most Popular Stories

Featured Book

Elite Financial Teams 

Elite Financial Teams is based on two studies commissioned by The Oechsli Institute on how financial teams.

Elite Financial Teams is a must read for anyone looking to:
  • Refine team roles and responsibilities
  • Develop more efficient practice management
  • Bring in more affluent clients
  • Create client service models suitable for the affluent
...